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Company Policies & Conditions Of Sale.

We'll explain our current business and ordering policies on this page.

PAYMENT:

  • All goods remain the property of Engine Services & Components until paid for in full.
  • All good are to be paid within 30 days of invoice date (Account Customers Only).  We retain the right to seek payment in accordance with the Late Payment of Goods Act 1998.
  • Payments can be made by Master Card / Visa Debit/Credit Card, American Express, Cheques or Cash inc. BACS.
  • On occasions a minimum initial deposit maybe required, prior to commencing any work to ensure the cover of costs on the purchasing of parts. The remaining balance is required to be paid in full prior to goods been shipped or collected.
  • All deposits are non returnable.
RETURNS:
    • Engine Services & Components reserve the right to demand the return of any goods where the invoice has been unpaid for a period of more than 30 days (Account customers ONLY). Goods will be returned at the cost of the customer. All goods returned will be inspected and if damaged, Engine Services & Components will invoice the customer for the cost of repairing the goods to a NEW re-saleable condition.
    • We will not accept returned goods without prior authorisation.
    • No returns will be accepted without a copy of the original invoice.
    • Goods shipped in error will be replaced immediately.
    • No refunds will be given on parts which have been specially ordered/manufactured or modified to suit customer’s requirements.
    • Goods returned for any other reason will be subject to an undisclosed handling charge.
    • No Refunds will be given until the “defective” goods have been returned to Engine Services & Components for inspection 
    • If goods are found to be defective, Engine Services & Components will endeavour to rectify customer’s outlined issues and the goods will also be returned to customer at our cost.
    • Jobs returned for inspection must include a deposit for disassembly and inspection fee which may be refunded if parts/labour supplied by Engine Services & Components  is deemed to be defective (See warranty policy)
    • NO returned goods will be accepted if they have been modified or altered in way 
 DISCLAIMER:
  • It is the responsibility of the customers to ensure that all parts fit correctly. We cannot be held responsible for any consequent damage.
  • Not all parts that we supply are suited for road going cars.  Increases to the vehicle emissions may result from fitting our products.  Increasing the vehicle emission could mean that the car will not pass an MOT.
  • WE WILL NOT honour any warranty claim if engine parts/components/engines have been modified by 3rd party.  Repair & warranty work can only be carried out by Engine Services & Components personnel. 
 SHIPPING:
  • WE cannot be held responsible for ANY goods that have been damaged in transit, therefore WE STRONGLY RECOMMEND that when you sign for the goods you mark them as “GOODS NOT CHECKED”
  • If you do find yourself in receipt goods that have been damaged in transit, then you must deal with the courier company direct.  We will be able to supply you with all the necessary details.
  • Goods can be shipped worldwide but will only be shipped with the true invoice value.
  • We accept no responsibility for goods delayed/lost or held in customs.  All shipping claims must be made direct to the carrier. 
  • The customer is responsible for paying any duty charged.
  • On the instruction of our customer we will ship goods with limited insurance cover but we cannot however offer any re-imbursement for goods lost or damaged.
  • Failed collections are charged at a base rate of £50.00 per item.
 WARRANTYThe services that we offer are done to our best ability using our extensive knowledge of our products. There is no stated or implied warranty due to the usual stress placed on any parts. Our obligation is limited to the repair of parts modified by Engine Services & Components which may prove defective under normal use and services within 60 days from date of sale and upon which our examination determines to our satisfaction to be defective. All parts sold by Engine Services & Components are guaranteed in accordance with the manufactures own terms of warranty. This warranty only applies to the parts and does not cover any labour cost involved removing the parts.  This warranty shall not apply to parts/components which have been subjected to accident, negligence, incompetence, alteration, abuse or misuse. Engine Services & Components modifies parts in such a manner that proper care with installation is required. We build the very best products we can with the information we receive but it is the responsibility of the engine assembler to perform a final check of valve to piston, head to piston, crank to block clearances and that all rotating components rotate freely. There is no implied or expressed warranty if parts/components are damaged before or after the engine assembly process.  At Engine Services & Components we pride ourselves on offering custom build packages on all our heads and engines therefore the price is subject to change as per the specification of your engine /head/components.


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Our World Championship Team

Do you have any questions? Send us an e-mail at:

info@engineservicesandcomponents.com

Engine Service & Components, 27 Thornton Road, Rosewell, Midlothian, EH24 9DP